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Frequenty Asked Questions

Questions? We have answers. If you need further advice, please use our LIVE chat option or contact us on customer service: customerservices@hello-day.com

• Why is Hello Day different?

  The seasons have a profound influence on our well-being. We have therefore uniquely created combinations of natural products in seasonal boxes which prepare you and your body for every new day and all the days ahead. So you can roll through the seasons and meet every morning with Hello Day.

• How natural are your ingredients?

  Each Hello Day product contains proven and exceptional premium quality food supplements. No chemicals, no side effects; just 100% goodness.

• How are Hello Day ingredients selected and sourced?

  Our food supplements are mainly based on ingredients such as natural vitamins and plant extracts. These are carefully chosen for their efficacy with specific and everyday ailments and seasonal health benefits. They are formulated by doctors and pharmacists to prepare and manage your body, mind and spirit throughout the year, and made to exacting pharmaceutical standards: compliant with ISO 22000 and GMP quality assurance.

• How do I store Hello Day products?

  Always store in a cool, dry place, away from light and out of the reach of children.

• How and when should I take my Hello Day products?

  You will find instructions on each product page and also on the back of each product box.

• When is the best time to use each seasonal box?

  Nature's cycles impact upon our wellbeing. It is important to strengthen our bodies and spirit by preparing for each seasonal fluctuation, so we recommend starting one month ahead of each season or start the treatment at the very beginning of the season for best results.

• How and when will I receive my Hello Day box?

  Once you have placed your order, it will be forwarded to our logistics partner who will prepare the shipment for you. They will send you an email with a tracking link so you can see at any time where your product is. For more information about deliveries you can check our deliveries and returns page.

• Can I buy additional Hello Day products separately?

  Yes, our products are available to buy separately, though we do recommend our seasonal boxes as the ideal way to help you and your system stay in step day-by-day and month-by-month.